Fractional CMO · Prestige & luxury markets · UK & US

Senior growth leadership
for businesses that sell the exceptional.

Most prestige businesses don't need another agency. They need someone who has operated at the centre of high-ticket markets, knows how HNW buyers actually behave, and has the track record to prove it.

I work with a small number of businesses at a time — so the thinking and execution is mine, not a junior team's.

Started in product. Ended up in growth.
The technical grounding changed how I see every marketing problem.

Paul Armstrong

I'm Paul Armstrong — a growth marketing leader and revenue architect with over 25 years building and scaling businesses across ecommerce, luxury, automotive, and digital marketplaces. I started as a Product Manager at Motorola, delivering complex global programmes and building cross-functional teams across EMEA and APAC. That foundation — systems thinking, structured problem solving, delivering change — informs everything I do in growth. I've since held senior roles at Car & Classic, Supercar Blondie / SBX Cars, SLSHOP, and Rokit London, and founded my own business along the way. I work with a small number of clients at a time — the work is mine, not a junior team's.

25+
Years across product, ecommerce & marketing
£74M
GMV scaled at Car & Classic in 3 years
83%
CAC reduction with 200% YoY sales growth
700%
Auction volume increase at SBX Cars
Growth strategy
GTM · ICP · Full-funnel · International expansion
Performance marketing
Paid search · Paid social · £1M+ budgets · CAC/LTV
Data & analytics
CDP · GA4 · Attribution · Behavioural data
Ecommerce & CRO
Magento · Shopify · A/B testing · Funnel architecture
CRM & lifecycle
HubSpot · Email strategy · Lead flow · Segmentation
Leadership
SLT · P&L ownership · Team building · Founder-level

Most prestige businesses are further from their revenue ceiling than they think.
The gap is usually in the same three places.

Leads that were never properly worked. Traffic that arrives but doesn't convert. And an audience — sometimes millions of people — where the serious buyers have never been identified or approached differently from everyone else.

"I've seen this pattern across every high-ticket business I've worked in. And I've spent 25 years building the systems to fix it."
01
Cold pipeline
Leads with genuine intent that went quiet and were written off — not lost, just unworked.
02
Broken conversion
Traffic and leads already coming in that aren't converting — a strategy and execution problem, not a budget one.
03
Unactivated audience
A large audience where the serious, high-net-worth buyers have never been identified or treated differently.

I also build tools that
automate the work.

Strategy only goes so far. Where the same problem occurs repeatedly across businesses, I build AI-powered tools that systematise the solution — so it runs in the background without manual effort.

In development
More tools coming
Workflow automation for high-ticket sales teams — from lead scoring to follow-up sequencing and conversion analytics.
Interested in early access? Get in touch.

Senior marketing leadership
without the full-time overhead.

I work as a Fractional CMO — embedded in your business at a senior level, setting direction and executing alongside your team. Depending on where you are, I focus on one or several of these areas:

HNW Audience Activation
Finding and converting serious buyers inside large audiences using behavioural data and CDP strategy — identifying the people who are actually ready to buy, not just browsing.
CDP strategy deployed to identify affluent outliers within a 130M+ social audience at Supercar Blondie
Performance Marketing
Paid media strategy built around your margins, not vanity metrics. I manage budgets, channels, and targeting with a clear focus on CAC/LTV across £1M+ annual media spend.
600% reduction in CAC · 50% reduction in CPC via automated retargeting at Car & Classic
CRM & Marketing Ops
CRM architecture, email strategy, and lead flow systems that connect marketing activity to real sales outcomes — with attribution you can actually trust.
HubSpot CRM integration at SLSHOP delivering 3x uplift in CTR
Conversion Rate Optimisation
Behavioural data and product experience analysis to find where buyers drop off and fix it — improving conversion at every stage of the funnel.
240% improvement in signup CVR · 150% increase in bid CVR at SBX Cars
Owned Ecosystem Strategy
Moving platform-dependent brands to owned audience channels — insulating revenue from algorithm changes and turning your audience into a business asset, not a liability.
Authored the strategic pivot proposal at Supercar Blondie transitioning from platform-dependent to owned ecosystem
Dead Lead Recovery Strategy
Most businesses write off dormant leads far too early. I build the reactivation strategy — and where appropriate, deploy the Ember AI agent — to surface serious buyers who went quiet.
The problem that led me to build Ember · 84% of CRM leads go untouched after 30 days
SEO & Organic Growth
Long-term search strategy built for considered, high-intent buyers. In prestige markets, the buyer who finds you organically is often your best buyer — they've done the research and they're not price shopping.
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Notes on growth in high-ticket markets.

Occasional thinking on HNW buyer behaviour, dead lead recovery, and what top-performing prestige businesses do differently. No spam. Unsubscribe any time.

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